CULTURAL RESPONSIVENESS

Priority Area Leaders

Coalition Steering Committee Rep: Imrana Soofi, Muslim Community Link

To be added to the Cultural Responsiveness distribution list, please email info@healthygreaterworcester.org.   

                           

Priority Area Aim

Enhance the capacity of health and social services agencies to provide culturally-responsive, culturally-appropriate services to CMRPHA residents to improve health equity.

Objectives and Strategies

 

Obj. 6.1 Ten key health and social service agencies will develop action plans to better provide culturally and linguistically appropriate services to the community through the use of adapted standards for such services.    
 

6.1.1. Adapt existing national Culturally and Linguistically Appropriate Services standards (CLAS standards) for local health and social service agencies in providing culturally and linguistically appropriate  services in partnership with community organizations and community member, including self-assessment and mechanism for feedback. 
6.1.2. Promote and train organizations to CLAS-adapted standards and organizational assessment of compliance with those standards.
6.1.3. Encourage the use of CLAS-adapted standards through the state and local funding eligibility criteria. 
6.1.4. Create cultural responsiveness leadership criteria and maintain inventory of organizations who meet this criteria. 

 

Obj. 6.2. Increase the number of and use of health interpreters at health and community based organizations by 10%.    
 

6.2.1 Enhance and coordinate existing training pipelines for local bilingual youth, adults, and older adults to become interpreters for health, social services and other agencies.
6.2.2. Increase the number and use of certified, multilingual community health workers through training, advocacy, and funding availability. 

 

Obj. 6.3. Increase the number of local and state agencies formally engaged in a learning community focused on increasing capacity to provide culturally responsive services to twelve.     
 

6.3.1. Build relationships among stakeholders who represent state agencies with local offices to facilitate conversation with these agencies regarding culturally responsive service provision and CLAS-adapted standards. 
6.3.2. Increase the capacity and resources for cultural organizations and faith-based organizations to participate in regulatory decision-making processes and to improve services in order to become more culturally responsive. 
6.3.3. Hold a summit to engage academia, students, providers, and community members in dialogue about best practices around cultural responsiveness.
6.3.4. Develop community capacity for ongoing assessment of community perception and available resources in regards to cultural responsiveness.  

Minutes from Past Meetings

Cultural Responsiveness Folder on the Coalition Drive

Future Meetings

Coalition Calendar

2016 CHIP 

2016 CHIP Document